How It Works

14+

Years Healthcare Experience

11+

Years Frontline Paramedic Experience
 

Independent Clinical Assessments

Vital Assess provides independent telephone and video clinical assessments delivered by an HCPC-registered paramedic. We assess your symptoms, identify potential red flags, explain the appropriate next steps and provide clear safety-netting advice. Our service is designed to support timely access to the right care and does not replace emergency services, your GP or face-to-face medical assessment when required.

Professional Clinical Assessments in Five Simple Steps

At VitalAssess, we've made it easy for employers to access timely clinical support when an employee becomes unwell. Our streamlined process ensures employees receive professional, evidence-based advice while employers receive clear workplace recommendations to support informed decision-making.

📞 1. Make a Referral

When an employee becomes unwell, simply contact VitalAssess to arrange a telephone clinical assessment. We'll collect the necessary information and arrange a convenient appointment with the employee,  on the same day where possible.

🩺 2. Comprehensive Clinical Assessment

An experienced HCPC Registered Paramedic will complete a structured telephone assessment, taking the time to understand the employee's symptoms, medical history (where appropriate), current concerns and how their condition is affecting them.

Every assessment is tailored to the individual, ensuring safe and evidence-based clinical decision-making.

🧭 3. Clinical Advice & Signposting

Following the assessment, the employee receives clear clinical advice based on their individual needs.

Where appropriate, they may be advised to:

• Continue working safely.

• Work with temporary adjustments.

• Self-care at home.

• Contact their GP.

• Visit a Community Pharmacy.

• Contact NHS 111.

• Attend an Urgent Treatment Centre.

• Attend the Emergency Department or call 999 if emergency care is required.

📄 4. Workplace Recommendations

With the employee's informed consent, VitalAssess provides the employer with a concise workplace report outlining:

✔ Fitness for work.

✔ Recommended workplace adjustments.

✔ Whether further medical assessment has been advised.

✔ Any recommended follow-up.

We only share information that is necessary to support workplace decisions while respecting employee confidentiality.

🤝 5. Ongoing Support

Where clinically appropriate, follow-up assessments can be arranged to review the employee's progress and provide updated recommendations.

Our aim is to support healthier employees, reduce unnecessary sickness absence where appropriate and help employers make confident, informed decisions.

Why Choose VitalAssess?

✅ Over 14 years of healthcare experience.

✅ HCPC Registered Paramedic.

✅ Evidence-based clinical assessments.

✅ Independent and impartial advice.

✅ Confidential and professional service.

✅ Supporting healthier, safer workplaces.

 

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